1. Who We Are

The Services are operated by:

2. Definitions

Company refers to Organflow Ltd (Cauver).

Users refers to individuals or organisations using the Services.

Platform refers to the Cauver workforce management system.

3. Information We Collect

We collect information to provide and improve our Services.

Personal Information

• Name
• Email address
• Phone number
• Company details
• Account credentials

Workforce / Business Data

• Employee details uploaded by clients
• Attendance records
• Payroll-related data
• Operational workforce data

Note: You (the client) are responsible for ensuring lawful data collection.

Usage Data

• IP address
• Device and browser type
• Usage patterns
• Pages visited
• Approximate location

4. Cookies and Tracking

We use cookies to:

• Improve performance
• Remember preferences
• Analyse usage

You can control cookies through your browser settings.

5. How We Use Your Information

• Provide and operate the platform
• Manage user accounts
• Deliver customer support
• Improve features and performance
• Send service-related communications
• Send product updates and marketing (where permitted)

6. Lawful Basis for Processing (UK GDPR)

• Contractual necessity
• Legitimate interests
• Legal obligations
• Consent (where required)

7. Sharing of Information

We do not sell personal data.

We may share data with trusted providers:

• Cloud hosting providers
• Payment processors
• Analytics tools
• Customer support systems

8. International Data Transfers

Your data may be processed outside the UK.

• Standard contractual clauses
• Secure infrastructure

9. Data Security

• Encryption
• Access controls
• Secure hosting
• Authentication systems

No system is completely secure.

10. Data Retention

• Provide Services
• Meet legal obligations
• Resolve disputes

11. Your Rights (UK GDPR)

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Data portability

Contact: contact@cauver.com

12. Third-Party Links

We are not responsible for third-party privacy practices.

13. Updates to This Policy

We may update this Privacy Policy periodically.

14. Contact Us

15. Complaints

You may lodge a complaint with the Information Commissioner's Office (ICO).